- Dust cup capacity 2. 8 quarts; The vacuum that deep cleans now cleans itself; The zero m self cleaning brush roll delivers nonstop hair removal
- Powerful upright vacuum suction to pick up embedded debris, stubborn pet hair, and more
- Lightweight design allows for easy maneuverability and portability
- 3XL capacity for long cleaning sessions with fewer interruptions to empty the dust cup
- Anti allergen complete seal technology and a hepa filter trap dust and allergens inside the vacuum cleaner
12 reviews for Shark ZU62 Navigator Zero-M Self-Cleaning Brushroll Pet Pro Upright Vacuum, Pewter Grey Metallic
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Patricia A. Collins –
Was a little disappointed that the power pet brush is sold separately, as I assumed it came with it, given this is the Pet Pro model, however, Customer Service at Shark was amazing, and I got the power head at a discounted price shipped directly to my door in Canada. As for the vacuum itself, I just did my little screened porch carpet, bare floors, and furniture, and I was amazed at the amount of dirt it picked up.
Pros: excellent suction, power beater bar does an excellent job, love the swivel action which makes it easier to move it around, attachments are easy to connect and remove, hose and wand are early to detach and use.
Cons: a little heavy, and it tends to fall over easily when using the wand in detached mode if you are too far from the unit. It also doesn’t seem to have onboard storage for all the attachments, only two, so other attachments have to be stored elsewhere, which is a little inconvenient. It also is a bit noisy.
Overall, I would recommend it.
Amazon Customer –
Order came in as described and I’m completely happy with my new shark.. the suction on hard wood floors is amazing.. picks up everything and the large dust bin is perfect with a house with 3 dogs. Easy to put together took 5 minutes.
Miss Diana –
I’ve run a cleaning company and I bought all my girls that vacuum cleaner this year most every one of my girls love this vacuum cleaner because it will be able to be popped off and carried as a canister they have made videos but the family and friends of this vacuum cleaner they’re like sales people over this vacuum cleaner I have to laugh because it is a good product we only use sharks to clean with and this one’s a keeper
Shawn –
It works great I have 3 dogs that shed a lot. This picks it up well!
Amazon Customer –
This vacuum does everything it claims! I have 2 dogs, 3 cats, 2 teens, plus a man! Having the long hose makes all the difference in the world. I really wish they would make the cord longer!
Going to order another one and keep it in the box, so when this one finally gives out, I will have the perfect replacement!
You won’t regret buying this vacuum!
P. Schmidt –
This review is specifically about the “Shark Navigator Zero-M Self-Cleaning Brushroll Pet Pro (ZU62) Upright Vacuum”, or the “ZU62” as it will be referred to herein.
I bought this ZU62 upright vacuum cleaner as a replacement for my rather old Hoover “TurboPower 7400 Savvy” with “WindTunnel technology”, which I always thought was a good vacuum cleaner that got the job done and holding up to normal use over the many years without much in the way of failure (I do recall having to take it to a Hoover repair shop once for some kind of malfunction). In fact, I bought this ZU62 the day after I had bought another one to replace my elderly mother’s broken Hoover upright, and was impressed enough to decide to replace my own Hoover with the same model.
I will endeavor here to share some details about this ZU62 that might be more difficult to find elsewhere.
First, this ZU62 is a “bagless” vacuum cleaner, meaning that it has no bag and you never need to worry about replacing a bag as the suction slowly diminishes as the bag fills up. I think “bagless” has become the normal design for domestic vacuum cleaners, and indeed my old Hoover 7400 was also bagless, although it also came with a cartridge that allowed using a bag if the owner really wanted to (I always used mine in its bagless configuration). I will say right off that this ZU62 does a noticeably better job of preventing vacuumed dust from getting back into the air….after using my old Hoover, I could always smell a certain dusty odor in the house, but after using this ZU62, I smell no such odor. Anyway, all vacuumed dirt/dust/small objects end up in a so-called “dust cup”, which is an easily and quickly removable cartridge, with a handle on its top. This dust cup actually holds quite a lot of dirt/dust, and is made from clear plastic, so you can see, by peering through the thin layer of dust that sticks to its inside surface, how full it is, and whether it needs to be emptied. Pressing a button releases the dust cup cartridge from the so-called “vacuum pod”, which means the main body of the vacuum cleaner. Then you just hold the bottom of the dust cup over a trash container, using that handle on its top, then with the other hand press a second button that releases the bottom lid of the dust cup so all the dirt drops out into the trash. Close the bottom lid (it snaps shut) then replace the dust cup cartridge onto the vacuum pod (it also snaps in place), and you are good to go again.
A few words about the technology of the dust cup. The air coming in from the vacuum hose, either directly or from the “brushroller” assembly at the bottom of the vacuum pod, enters the top of the dust cup cartridge. Note that the hose does NOT need to be detached in order to remove the dust cup cartridge for emptying; the hose snaps into a receptacle on rear of the vacuum pod, and an airtight fitting docks with the rear of the dust cup cartridge. The dust laden air enters a ‘separator’ at the top of the cartridge, which is a circular chamber with a conical plastic “lint filter” inside. The motor pulls air down from the lint filter through a plastic tube that passes through the center of the dust cup and out the bottom, and this causes the incoming dusty air to rapidly swirl around inside that circular chamber. The shape of the chamber and the conical lint filter results in the dusty air swirling from the bottom of the chamber upwards towards the top, where there is an opening on the side of the chamber and the dust gets flung out through this and, robbed of velocity, falls into the dust cup itself. The air at the top of the chamber decelerates and passes through the conical lint filter, out through the aforementioned tube, and down out of the bottom of the dust cup cartridge, into the bottom part of the vacuum pod. Here, the mostly clean air gets pulled through a foam filter, followed by a felt filter, then down to cool the motor, before finally exiting the lower front of the vacuum pod through a HEPA filter. The vacuum separator, plus the three passive filters, is why the air exiting the ZU62 is so clean; SharkNinja (the designer and manufacturer) claims that this scheme removes at least 99.9% of the vacuumed dust before blowing the air back into the room.
The ZU62 user’s manual states that the three filters are designed to be cleaned using cold water only (do not use hot water or add cleaners, soaps, etc). They recommend cleaning the foam and felt filters every three months of typical usage, and the HEPA filter should be cleaned once every year. All three filters need to be air dried for at least 24 hours before they are put back into the ZU62. The manual suggests actually replacing the filters about every 2.5 to 3 years (when I purchased my ZU62 I also ordered one set of replacement filters).
The ZU62, as do most upright vacuum cleaners these days, uses hoses, both internal and external, to route the vacuum air to and through the machine, rather that using inflexible ducts and such. So, vacuumed dust from the “brushroller” assembly immediately passes into a flexible hose that passes under the vacuum pod and to a hose fitting at the lower rear of the vacuum pod, just above the two wheels. Here, the metal “wand” tube snaps into the fitting (a button releases it) and it passes up the entire back side of the vacuum pod to above the top of the dust cup cartridge. The top of the wand has another fitting, and normally the “handle” snaps into it (yep, another button releases it). So, the vacuumed air is now up at the top of the vacuum cleaner and passing through the bottom edge of the handle. Here another flexible hose exits the handle and hangs down the back of the vacuum cleaner, making a bit of a loop before coming back up and plugging into the aforementioned port on the rear of the vacuum pod which goes into the dust cup cartridge. There are a couple of “C” clips that hold the hose up against the rear of the vacuum cleaner, releasing the hose easily when you want to use the hose and/or the wand to do some cleaning of things besides carpeting. This is all fairly conventional, but many little details of exactly how it is designed make it nicer and more convenient to use.
The ZU62 has very simple controls. At the top rear of the vacuum pod, just below where the handle usually goes, is a red rocker switch; its positions are OFF, HARD FLOOR, and CARPET. There are no pedals to push, or levers or knobs to move in order to change modes, something that many other upright vacuum cleaners require the user to do when transitioning from a hard floor to a carpeted area, or from a hard floor to a throw rug, etc. Of course, the brushroller does not run when in HARD FLOOR mode. When in CARPET mode, the brushroller runs except when the vacuum cleaner is completely vertical; you will naturally tilt it back somewhat when rolling it around on carpeting, and this starts the brushroller spinning. A large green indicator lamp on top of the brushroller assembly illuminates to show when the brushroller motor is running.
I should mention that the brushroller is designed to be self-cleaning. If vacuuming on carpets that have a lot of human or pet hair, most vacuums’ brush rollers will accumulate the hair, all wound around the rollers. But on this ZU62, the roller design and the assembly into which it is housed are designed to automatically discourage the hair from wrapping, and if it does wrap it gets automatically removed. The user’s manual says that if it seems some hair has managed to wrap itself around the brushroller, just let the ZU62 run for a while longer, and in most cases that wound up hair will be removed and vacuumed into the dust cup. However, in case some uncooperative hair does manage to get on there to stay, the bottom of the brushroller assembly has a couple latches that allow the base to be removed, allowing you to go in with pointy scissors to cut that hair off the roller.
One thing about this ZU62 that I don’t care for is the absence of a headlight on the front of the brushroller assembly. My old Hoover had such a headlight, and I really notice how much I miss it when using this new ZU62.
Another thing about this ZU62, when being used to vacuum carpeting, is that the mechanical coupling between the ‘upright’ part (the vacuum pod) and the base (the brushroller assembly) is designed to pivot both forwards and backwards, but also sideways. SharkNinja refers to this feature as “swivel steering”, and while it seemed a bit awkward to me at first, I found that soon I began to appreciate its utility. By twisting the handle a bit to one side or the other, the brushroller will aim off to one side or the other relative to the vacuum cleaner itself, and this is indeed handy when vacuuming around furniture and objects, where otherwise you would need to pull the vacuum back a ways and approach the area to be vacuumed from a different angle.
Back to using the ZU62 for vacuuming things other than carpets……because of the ZU62’s flexible design, you can mix and match the accessories, the hose and the wand/handle; all of their couplings are the same size and type. So for example, you can undock the wand/handle from the vacuum pod and use it by itself to vacuum up loose items. You can also snap on any of the accessories to the end of the wand. Note that the design of the ZU62 hose is such that the end of the wand can reach up to 12 feet away from the vacuum cleaner itself, making it handy to leave the ZU62 in one place while you use the hose end or the hose and wand to vacuum various things around the room, or to reach up to vacuum cobwebs from the top of the walls where they meet the ceiling, etc. You can detach the handle from the wand and snap on any accessory for tasks such as dusting, crevice cleaning, etc. My gripe with the ZU62 in this regard is that there are quite a lot of accessories for this machine, but it only comes with three of them; the “Duster Crevice Tool”, the “Dusting Brush”, and the “Upholstery Tool”. I like the design of the Duster Crevice Tool, since while it is mostly just the same as any other vacuum cleaner crevice tool you might have used, it has a sliding dusting tool that surrounds it and which can snap into detents up near the hose fitting (to keep it out of the way), or near the tip (where it can help loosen dust along the edge of a crevice), or it can also be easily slid past the second detent and completely off of the tool. The Dusting Brush is just like the same tool an any other vacuum cleaner; just a set of soft bristle brushes arranged in a ring through which the vacuum cleaner sucks air. The Upholstery Tool is much like the Dusting Brush but without the bristles; instead, it has a set of thin ‘grippy’ microfiber pads that are apparently supposed to grab into hairs and such that are partially stuck into furniture fabric, pulling them loose and allowing them to be vacuumed away.
I was not too fond of the design of the ZU62 in regard to its storage of these accessories; it has only two fittings designed to dock with and hold various accessories, so I guess you just have to stow the third accessory somewhere else. By comparison, my old Hoover had a clever compartment on its top front into which all the smaller accessories snapped into holders; all accessories came with that vacuum, and they all stored right on the vacuum cleaner itself. I think SharkNinja might have done a bit better in this regard with this model.
In addition to the included accessories, the user’s manual mentions some others that you can order. These include a wider version of the Upholstery Tool, a Hair Removal Multi-Tool (a single convertible tool for cleaning tough pet messes such as hair on carpets and upholstery and bedding), a Pet Power Brush for both pet hair and ground-in dirt from carpeted stairs and upholstery (I ordered one of these, since my Hoover had a similar one and I used it often).
The ZU62 has a 24 foot long power cord, which wraps up between two hooks on the side of the vacuum pod. The top hook flips down to instantly release the power cord without needing to unwind it. The first two feet of the cord go from near where the motor is, up to where the handle and wand fit together, and this makes it easier to manage where the cord is while you move the ZU62 around vacuuming. This results in about 22 feet of useful power cord length, although you can unclip the cord from the handle’s little hook if you really need that extra 2 feet.
The ZU62 is 45.5” inches tall, from floor to top of the handle. When resting fully upright on the floor for storage, it occupies exactly one square foot (12” x 12”) of space. It runs on 120VAC, 60Hz (not on 50Hz apparently). It uses 1,150 Watts, pulling about 9.6A from your wall socket. As such, it should work just fine on any household circuit (some vacuums pull well over 12A, so turning other things on that are on the same circuit (typically 15A) can cause the circuit breaker to pop); not much chance of that happening with this ZU62.
This ZU62 is noticeably quieter than my older Hoover. It is also considerably lighter in weight, although it appears to be at least as ruggedly designed and constructed as the older machine.
Kristi –
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For pet owners—I filmed a video of vacuuming up after brushing out my German Shepherd/Husky mix (she is also featured in the video). The amount of hair is disgusting—but not now that this bad boy picked it up.
Prefer this vacuum over my old Dyson ball pet vacuum.
Really like that it has a light on it, and like the lift away technology!
It DOES tip over a bit easily when using the hose features/lift away but that’s because it’s nice and light. ..and I might be a clumsy/aggressive vacuumer.
Only thing I miss from my Dyson were all the attachments (this comes with two) and the length of the power cord on the Shark is not as long. Not really a big issue though, and the shark attachments DO work great, way better than I’d expect.
Also MUCH EASIER to empty out than my Dyson was, because this opens at the top AND bottom, whereas my Dyson I had to reach my arm all the way up to get dog hair that was stuck at the top.
Adelfo Carmona –
Fácil de usar, manejable, funcional, buen poder de succión.
Alejandra –
Sí absorbe todo el pelo aunque sea pequeño. Quedo satisfecha con mi compra
Barry J. Burton –
I’ve spend a great deal of money on vacuum cleaners as I have two collies. The fur gets tangled and the motors run out prematurely. This vacuum handles the fur extremely well. If I vacuum regularily, twice a week, it performs excactly as it says. It handles carpet pile very well too. If I wait to vacuum during shedding season such as only once a week or every ten days, the roller can get some hair stuck in it but it’s easy to clip away. Highly reccommend this vacuum and for the price, well, that makes it even better.
Rachel D –
I have long hair and 2 cats. We have mostly hardwood floors with a few rugs. Keeps the tumbling dust bunnies at bay and the roller brush doesn’t get clogged with my hair
Brian Ballou –
I mean it when I say this is the best vacuum I’ve ever had. I have a Great Pyrenees mix and a Husky and this thing handles their fur seamlessly, while every other “pet” vacuum I’ve had clogged almost every time i used it. The brush roll on this really is self cleaning. I’ve had this for a few months now and it has really made my life easier. My home feels much cleaner.