Bissell BigGreen Commercial BG101H ProBag Comfort Grip Handle Upright Vacuum with Magnet, 870W, 12″ Vacuum Width

2 reviews for Bissell BigGreen Commercial BG101H ProBag Comfort Grip Handle Upright Vacuum with Magnet, 870W, 12″ Vacuum Width

1. 

   Rated 1 out of 5

   Nelson – August 10, 2024

   I am returning this vacuum because I do not anticipate it will last very long. After 15 minutes of use on a mix of heavy traffic carpet by the front and back doors and laminate flooring throughout the rest of the house, several problem began and I shut the machine off. The first problem was the motor began to screech which indicated either a bad bearing or a bad bushing. I removed the metal drive belt cover to see if anything got caught and nothing was there. But I did notice the right side metal lock had backed away from the tab on the cover. When returning it to the lock position there was no contact tension to hold it in place. Also noticed the rubber seal underneath the belt cover had peeled off the narrow end. Suspect this seal prevents suction leaks when properly installed. Also noticed the two different plastic parts that the seal presses upon were not even and one corner was higher than the other which would also affect the even compression of the seal.

   In preparation for returning this unit to Amazon the instructions were to remove all labels from the box. I discovered that the box itself had originally been used previously for a different model of Bissell and one of the labels on it said:
   Ship from:
   Edmar Corportaion
   1580 Holladay Rd,
   Cookeville, TN 38506

   One of the tenants at this address is Edmar Floor Care and they repair broken vacuums.
   Thanks to Amazon for the no-hassle return policy but someone should inquire as to whether this unit was brand new or reconditioned.

2. 

   Rated 5 out of 5

   Christian Lopez – August 17, 2024

   Great product