- Vacuum and steam your hard floors at the same time.
- Sanitize floors using the natural power of steam, eliminating 99. 9% of germs and bacteria.
- Easy Touch Digital Controls to switch between vacuum, steam or both.
- Powerful, cyclonic vacuum helps capture dirt and debris.
- Includes: (1) microfiber soft pad, (1) microfiber scrubby pad and a detachable mop pad tray.
7 reviews for Bissell, 2747A PowerFresh Vac & Steam All-in-One Vacuum and Steam Mop, Detachable for Hard Floor
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Elle –
I am very deceived of this product. It’s hard to maneuver doesn’t slide easily. On a carpet yo need brute strength to operate it.
I would suggest to Bissell to have it self-propel. The maceuvrablity would be greatly enhance.
The concept is great, the reality is awful.
Can the wheel be adjusted in height?
jocelyn chaney –
I’ll keep this short and sweet
For all my busy moms and busy dads who live in a zoo of wild four legged animals and feral children, this vacuum is worth every cent!!!! Wish I bought sooner!!!!
Carla Babcock –
I’m live in the desert where everything gets dusty fast. Love that I can get everything cleaned up all in one shot. Easy to assemble and stored well. Must have!
Dupie –
I bought this back at the end of August and was super excited to get it. Within 2wks the unit stopped heating up to make steam. Amazon encouraged me to reach out to Bissell for help, and I did. The process of reaching out to Bissell took a little over 2wks all in, so I was out of my return window by the time the warranty replacement Bissell sent arrived. But to back up a bit, help from Bissell was effectively non existent. The tech I was paired with for emailing back and forth kept giving me directions on what parts of the unit to remove and check for clogs, but this unit had none of those pieces as removable. All of the places he was telling me I should be able to slide a panel or easily click to remove pieces of the machine to check are securely screwed together. It’s like he was giving me advice on different steam mop units (also semi confirmed from the amount of YouTube scraping I did to try and find troubleshooting for this exact model; what he was telling me to do would have worked for other models I saw). Finally he said no problem, he would process a warranty replacement and a new unit out. In most cases, I’d have rather just returned this to Amazon, but this was the first time I’d seen Amazon suggest reaching out to the manufacturer, so I followed their lead and got what seemed to be a reasonable outcome: a brand new machine.
WRONG. This outcome was no bueno too. About a month into owning it, I found the ground beneath it absolutely soaked one morning. I assumed maybe I hadn’t closed the tank fully when I refilled it, or maybe one of my in laws staying with me knocked it over and didn’t realize it had effectively emptied the tank and wrote it off. This happened again when it was just my husband and I at home, shortly after I’d finished spot mopping an area. Went back to finish after dinner and again, a puddle under the unit. This is all on my laminate floors, too, so now I have these nice little hooved up edges where the water sat and soaked in. Anyway, I thought it was user error and used some of my previous self taught troubleshooting techniques to try and fix it. I limped it alone for the last 6ish wks, just hoping I’d make it through the holiday season. I made sure to always empty it when I was done and everything. But, just before thanksgiving, the unit began leaking near constantly when in use. Steam mopping was pointless because you left a trail of big droplets behind you. Still, I kept trying to fix it. Then, this morning, it effectively stopped steaming. It didn’t *entirely* stop, but the stream of steam that comes directly out of the body is so minute it’s ineffective, and the majority of water that comes out of the body just dribbles out in a steady stream when you hold the handle down. The unit is warm to the touch, but it’s just not making much steam at all. I considered maybe it’s my water, but I switched to filtered and distilled only on this second one and it still crapped out. I’m over it. I’m done. This machine has so much potential to be good and when it worked I LOVED it, but there’s clearly some sort of issue with the steam end of the whole process.
Fwiw, I contacted Amazon about this whole issue and made it clear that the reason I was outside of the return window was their own doing. After 3 chat techs and 29min, they finally refunded me in whole and said to just toss the bunk warranty replacement unit. What an absolute shame, but at least I got my money back.
Emmalee –
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(TLDR at the end) I bought this because I had been looking for a vacuum since my old shop vac on the blink, and because it’s such a hassle to vacuum, put it away, and then bring out the mop.
Taking it out of the box was simple. It’s definitely a little on the heavy side, but nothing I couldn’t lift. Assembly was ridiculously easy! You just click the vacuum head onto the body – that’s it. The debris bucket was already in place and is easy to unlock and take out – just slide the lock and remove.
I first used it on my bedroom. I have a German Shepherd mix, so she sheds A LOT during summer, and there is always fur everywhere. Not really knowing how well it would pick it up, I did swiffer a bit to get any large chunks of fur out of the way, that way I didn’t immediately clog up the vacuum. That said, I could see that it was picking up quite a bit of fur that I both could and couldn’t see from the wood floors. I could even hear the dirt and small particles it sucked up. After vacuuming, I began mopping. The handle has a button on the underside you squeeze to create the steam. Works fairly quickly to build up steam so that was nice. After a few back and forth motions, you could clearly see the floor was wet. It did a really well job, and got some sticky stuff from the floor and just made it shine.
The next room was the bathroom, and it really needed a good deep cleaning so I included a few pics for that one. As you can see in the video, it picks up quite a bit of dust and hair from the floor in one go, however, on the sides of the vacuum are rubber pieces which catch some of the hair (I guess to prevent it from sticking to the mop? I’m not sure). It made it a little annoying because I would have to stop to pull it and hope I could vacuum it up. Moving it around was probably the biggest drawback of this product. It’s small, but it won’t get deep into tight spaces or corners, and even if the vacuum is against the wall, it may not suck up what’s on the floor because of the rubber parts mentioned earlier. When I began to mop, it did a good job again of steaming and cleaning, but as I mopped you could see the clear line at the edge of the walls where the mop begins and the vacuum ends, leaving wet pieces of dust that were probably stuck from the vacuum. The big clump of fur/hair is what I had to pull out of the vacuum because it was stuck partly on the rubber parts and so it wasn’t being completely sucked up.
Overall, I think it’s a decent vacuum and it did a good job of cleaning what I needed it to. It wasn’t perfect, but I feel like it’s hard to find something that does it all nowadays, especially when you have pets. If I’m honest, I’m more inclined to rate it 3.5/5 than a 4, but I’ll cut it some slack. I really enjoy the convenience of being able to vac and mop at the same time so that’s what really wins me over with this product.
tldr; Gets the job done. Decent suction to pick up most hair/fur, but struggles with thicker clumps. Steam mop works well on sticky substances and is easy to use, but due to it being behind the vac, you can’t mop close to the edges/walls in tight spaces. Assembly was the easiest thing ever, just clicked the parts in place. Long cord lets you travel, but can also get in the way. Maneuverability was the biggest issue, not made for tight spaces/corners.
Marlene –
It cleans my floor no stickie residue no, great for my floor s..
Emmalee –
I absolutely love my new steam vacuum! Works great! My floors look way better then when I used to vacuum then steam mop. I have a dog and a 5 year old so floors get bad quick I use the vacuum part then put on the mop head and vacuum steam mop. Looks perfect when I’m done. Only one thing I would add to this, wish it had a led light. Then it would be a 100% perfect!